Australian Franchise News – 02-06-10
Healthy Habits was founded by Katherine Sampson who launched her first sandwich bar concept in 1999 when she saw that food court visitors were looking for a healthier option. Healthy Habits has grown from four stores in Victoria to over 34 stores across Queensland, Victoria, New South Wales and the ACT. They are now one of Australia’s most awarded franchise systems and the number one Sandwich Bar brand in the market.
An exciting new phase began in March 2009 with The Dymocks Group of Companies purchasing an 80% share in Healthy Habits. With over one hundred and thirty years in the business, twenty-five of those years as a franchisor, Dymocks have both the knowledge and experience that will help capitalise on the opportunities ahead for Healthy Habits. Healthy Habits are pleased to announce the recent appointment of Steven Pagett as General Manager of Operations.
Steve Pagett brings to Healthy Habits, twenty-five years experience in the quick service restaurant industry working with the three leaders; KFC, Burger King and McDonalds. He commenced with KFC in the 1980’s spending fifteen years with the brand in various roles including Regional Manager.
Another fifteen years spent with Yum Restaurants has given Steve hands on experience with a number of roles from Opening Store Manager to Human Resource Manger where he specialised in the recruiting and training of both company and franchise operations. For the last eight years of his career in YUM Steve was awarded Senior Regional Manager of the year for the South Pacific region where his greatest achievement was turning the worst performing region into the best performing region globally.
During his three years with Burger King he was responsible for thirty-seven new store openings. During that time Steve and his team improved every KPI, from customer service, top line sales flowing through to bottom line net profit.
Steve’s most recent position, prior to joining the Healthy Habits family was Director of Operations for Chili’s Restaurants working directly with the owner and associated share holders to improve the position and performance of the Chili brand.
Steve’s role with Healthy Habits is to ensure the company’s strategic development plans are maximised and targets are met. Steve will assist in rolling out new stores on the east coast of Australia, managing operations consultants and assisting franchise partners with business development.
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