An Australian Franchisee Case Study
For Ken Tran, finding the dream job wasn’t an immediate reality. Working as a factory hand and laborer, and then a personal trainer, he felt something was lacking.
Alongside his partner Jeny Song, the duo is Cafe2U’s newest franchisees. For the pair, finding a career that they really loved was of the upmost importance to them, and they believe they’ve found ‘the perfect job,’ meeting new people, making coffee and being outdoors.
“We didn’t want to go to work from 9-5 and be there simply for the money. Sitting in an office like a zombie has never been appealing to us,” Ken explained.
Prior to joining Cafe2U, Ken and Jeny worked together as personal trainers at the same gym.
“The thing with personal training is it’s a luxury rather than a necessity. With coffee, it’s recession proof – black gold. People love coffee and they’re always happy to part with a few dollars for a good quality cuppa. That stability brings a lot of confidence to us as franchisees and we brighten peoples day” said Jeny.
The couple is enjoying working together in a new environment, relishing the opportunity to meet new people every day. While the job is full of challenges, it’s rewarding.
“We are loving every minute of our work with Cafe2U and we feel we’ve finally arrived in the job that is right for us. We want to work hard and keep our customers happy, with the end goal to own our own Cafe2U franchise. We’ve had so much support along the way, and to work as our bosses while being in our mid 20’s is the dream scenario,” Ken said.
When Ken and Jeny aren’t at work, they love going on nature walks with their dog. Animal advocacy is a point of passion for the couple and they are excited to fundraise in this area when they are settled into the business.
“We will absolutely be exploring fundraising options for animal well being, and are excited to bond with our customers, as well as their pets!”
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