An Australian Franchisee Case Study
Name: Marilou Corbell
Franchise: Michel’s Patisserie
“I am a single mum to my seven-year-old son and wanted a job that would give me the flexibility to spend more time with him. I love customer interaction, meeting new people and making new friends. I see my employees as an extended family. We’re heavily involved with the local Sunshine community and have made numerous charity contributions since first opening our doors.”
How long have you owned your store?
I’ve been the franchise partner here for four years.
What did you do before you opened your store?
Before owning my café, I was a business consultant!
Why did you decide to open a Michel’s Patisserie?
I’m very self-driven and wanted to open my own business and work for myself. I am a single mum to my seven-year-old son and wanted a job that would give me the flexibility to spend more time with him. I love customer interaction, meeting new people and making new friends. I see our employees as our extended family.
Why should your local community support your store?
We offer great customer service and treat our customers like they are part of our family. We’re heavily involved with the local Sunshine community – we’ve made numerous charity donations since opening, we support our local football clubs, and we make donations to the local library.
Tell us something about you?
I love to travel with my son; we just came back from Thailand! We love eating out, I love to read and my son loves all sports.
What are you passionate about?
I’m passionate about my business and that’s why I decided to convert it in to a Michel’s Café, allowing us to offer a larger range choice to our customers.
How is your family involved with the store?
It’s just my son and I. I bought the store so that I would have the opportunity to spend more time with him; it’s great that I am not tied up in the corporate world anymore.
Request information on franchise ownership of
Michel’s Patisserie franchise