Australian Franchise News – 01-07-09
Australia’s largest independently-owned mortgage broker, Mortgage Choice is pleased to announce national mortgage provider Homeloans Ltd as its newest lender panel member.
The addition brings the number of panel members, which consist of quality banks, building societies and non-bank lenders, to 23.
Mortgage Choice CEO, Michael Russell said the move is part of a host of improvements and opportunities the company is actively planning and seeking.
“Securing Homeloans Ltd as our newest lender partner is part of the ongoing, proactive strategy we are taking to broaden our lender and product offering. We have a duty of care to our customers to provide them with real choice. Homeloans Ltd has a strong service offering, competitive commission structure and a sound range of products,” he said.
“We are determined to provide our franchise owners and their staff with a broader range of quality products at their fingertips, which will in turn assist our customers in their search for a loan that meets their individual needs. This increases the value of the Mortgage Choice brand and helps us attract more repeat and referral business – the platform on which our success has been built.
“We know many brokers are frustrated with the service levels experienced at the moment and we want to help our network overcome the challenges they are encountering. This is one of the reasons we conducted a recent lender roadshow, among a number of other initiatives we have been working on that will be announced soon.
“Mortgage Choice is doing its best to help our loan consultants provide customers with superior service. Homeloans Ltd, which began operating in 1985, is among our lender panel members who promise ‘clean pipes’ alongside quality products.
“In an exclusive set up for Mortgage Choice, Homeloans Ltd will waive the application fee for three full doc ‘Premium’ products until the end of September. It is fantastic to have a lender demonstrate its enthusiasm in working with us in such a way.”
Mr Russell said, “Mortgage Choice is working hard to identify opportunities that add value to our offering. Watch this space.”
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