Australian Franchise News – 07-10-10
Mr Rental Capalaba franchisee Greg Nash has been selected as the fifth member for the exclusive Mr Rental ‘V’ Team of business professionals, topping off his recent string of business achievements.
Mr Nash’s selection comes in addition to his third place win for Mr Rental Capalaba in the Franchise of the Year awards held by the Franchise Council of Australia recently.
The ‘V’ Team, standing for ‘Vision, Victory and Values’, is an elite team of Mr Rental franchisees who consistently display an exemplary (‘above the line’) attitude, embody the culture of the company and motivate and empower fellow franchisees in the network.
Mr Nash said he was honoured to be selected for the exclusive team after only being in business since 2003.
“I was extremely proud to be recognised at the FCA awards as having the third top franchise but to be selected for the ‘V’ team out of 79 other dedicated franchisees is an honour,” he said.
“I firmly believe in the Mr Rental system and I know this will help me to provide the best support and advice I can to other franchisees in the network.”
Mr Nash attributed his wins to the commitment and strong emphasis on old-fashioned customer service.
“It’s important to be attentive to customer needs – answering questions and giving help when necessary,” he said.
“We really focus on engaging and connecting with our customers and I think this attitude is the key to our success at the recent FCA awards as well in our business generally.”
Mr Nash said the Mr Rental franchise model stood out as offering beneficial services to the community.
“Mr Rental is involved in a lot of charity event fundraising and it’s great to be able to contribute in this way. We are also happy we can provide much needed, affordable rentals to people in the area.”
Mr Nash said he planned to expand his operations over the next 12 months including further development of their Coorparoo showroom.
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