An Australian Franchisee Case Study
Brett and Julie Peel
With 20 years working in the demanding hospitality industry, at one point we decided “there has to be a better way, we need to work smarter and not harder” and went on the search for a lifestyle change. We finally found this with Xpresso Delight.
Our Xpresso Delight Franchise is like a breath of fresh air- no more 60+ hour weeks, no more working every weekend or public holidays. We now have the ability to attend weekend festivities with friends and family as well as take the time out to get fit and healthy while playing sport and getting involved in the community. We enjoy the “semi passive” style operation, work for ourselves and enjoy the customer interaction of our clients.
Starting with 3 SME machines and 4 corporate machines we have grown our business to 15 SME and 7 corporate machines in just over a year with continued growth planned. Of course we haven’t done all this alone, we have received fantastic support from our State Master Agents Vivienne & Stephen Beech who are always available for assistance from marketing to maintenance.
The system that Paul Crabtree & Stephen Spitz have put in place makes it easily adaptable especially for new business owners, striving to grow their own franchise to the level and scope that they are comfortable with. We would highly recommend an Xpresso Delight Franchise to anyone who is serious about taking charge of their life, passionate about offering a quality product and service,….and of course enjoy a great coffee!