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Melbourne, Australia

Subway wins customer satisfaction award

Australian Franchise News – 12-08-14


Subway® Restaurants (Subway) has won the Canstar Blue Most Satisfied Customers Award for Quick Service Restaurants (QSRs) for the third year in a row. Subway wiped the floor securing five star ratings in each of the survey criteria to take out the 2014 award.

The extensive criteria included, value for money, taste of food, ingredients quality, food variety, healthy options, food preparation speed and, customer service.

Brian Tap, Regional Director of Subway Systems Australia said, “Customers have voted and given us five stars across all categories. We are delighted that their Subway experience continues to be positive and award-winning year after year.”

“Offering a great choice of tasty subs made on freshly baked bread with quality salad ingredients, really sets us apart. We’re confident customers will keep coming back for our awesome subs that are made just the way they want and we are committed to continuing to deliver a great customer experience.”

“This award is a result of the hard work our franchisees and Sandwich Artists™ put in every day to deliver the best customer experience in the industry,” said Tap.

Subway in Australia has over 1400 stores nationwide. Each store is owned and operated by individual, local franchisees, servicing their communities.

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